Resident Communication with HOA Messenger can Increase Community Involvement

Involvement in Homeowners Associations (HOAs) is oftentimes very low, and I’ve always wondered why this is the case. Why are millions of property owners throughout the United States uninvolved in the process that governs the maintenance of their (in most cases) primary economic investment? In his Book Bowling Alone, Robert D. Putnam suggests that Americans today are busier, and have more interests competing for their time and money, leaving civic group participation to become more of an afterthought. I’ve confirmed Putnam’s observations in my own experiences as a community association manager, and although I believe most residents want to be more involved in their communities, at the end of the day most residents simply do not have the time. Between rushing out the door on their way to work, picking up the kids from school, helping with homework, driving to after school activities, putting dinner on the table and bedtime routines, the typical HOA resident’s schedule is not conducive to the commitments HOA participation requires in its current form. The way HOA residents typically spend their time has transformed over the past several decades, yet the HOA governing process has changed very little. HOA Station believes that the community association governing process should adapt to the dynamic needs of residents rather than the other way around, and our Mission is to facilitate this process by significantly reducing the time it takes for residents to express their HOA related concerns using a method of communication that is familiar and can be integrated into their daily routines. With HOA Station, ALL residents can make contributions to their community on a daily basis without having to sacrifice other important priorities.  

ERIC PARSONS